Privacy Policy

This Privacy Policy describes how BHARATI ELECTRICALS collects, uses, stores, shares, and protects information when you access this website, place an order, contact the business, or otherwise interact with us online. By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide through order forms, checkout, phone enquiries, or contact interactions. This may include your name, phone number, email address, address details, landmark, city, state, postal code, and any additional information submitted by you in connection with an order or enquiry.

We may also collect limited technical and usage information automatically, including browser type, device type, IP address, pages visited, time spent on pages, referral data, approximate location derived from technical information, and activity associated with website use. In addition, this website may use browser storage technologies such as cookies, local storage, or session storage to maintain cart functionality, improve user experience, and support website performance.

2. How We Use Information

We may use your information to receive and process order requests, contact you regarding an order, confirm product availability, coordinate dispatch and delivery, provide customer support, respond to enquiries, maintain internal records, improve website performance, prevent fraud or misuse, and comply with legal, tax, accounting, or regulatory requirements.

Where you provide contact details, we may use them for essential transaction-related communication, including order confirmation, address clarification, delivery coordination, service resolution, and after-sales support.

3. Grounds for Processing

We process personal information based on your consent, your request for goods or services, compliance with applicable law, and our legitimate interests in operating, securing, and improving our business and website. By submitting information through this website, you consent to its use for the purposes described in this Privacy Policy.

4. Sharing of Information

We do not sell personal information. We may share information on a limited and need-to-know basis with service providers, logistics partners, delivery personnel, technology vendors, communication providers, hosting providers, accountants, legal advisers, or government and law-enforcement authorities where such sharing is necessary for business operations, delivery, compliance, dispute handling, fraud prevention, or legal obligations.

5. Cookies and Local Storage

This website may use cookies and related browser storage tools to remember cart data, improve browsing continuity, understand website usage trends, and support core website features. You may control or disable such technologies through your browser settings, although doing so may affect functionality.

6. Data Retention

We retain personal information only for as long as reasonably necessary for order management, customer support, record-keeping, dispute resolution, compliance, fraud prevention, and legitimate business purposes, or for the period required by applicable law. Information stored in your own browser remains subject to your browser settings and device controls.

7. Security Measures

We take reasonable administrative, technical, and organizational measures to safeguard personal information against unauthorized access, use, disclosure, loss, or alteration. However, no internet transmission or storage system can be guaranteed to be completely secure, and therefore absolute security cannot be promised.

8. Your Rights

Subject to applicable law, you may request access to the personal information we hold about you, ask for correction of inaccurate information, request deletion where legally permissible, withdraw consent where processing is based on consent, and raise a grievance regarding the handling of your information. We may require identity verification before acting on such requests.

9. Children's Data

This website is not intended to knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information through this website without appropriate authorization, please contact us so that suitable action may be taken.

10. Third-Party Services

This website may contain or rely on third-party resources or links, including hosting services, fonts, image delivery services, or external websites. We are not responsible for the privacy practices or content of third-party websites or services, and you should review their respective policies before sharing information with them.

11. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect operational, legal, or business changes. The updated version will become effective when posted on this website. Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

12. Contact and Grievance

For privacy-related questions, requests, or grievances, you may contact: